Lighthouse iScript (Pty) Ltd collects health data under POPIA for care delivery. Consultations are telehealth and not a substitute for emergency care.

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Help & Support

Hi! I'm Ellie

Your AI companion for everything iScript. I can help with bookings, medical questions, billing, training, and more — or connect you to a human agent via WhatsApp or your clinical team.

How can I help you?

Quick Links

Chat with Ellie

Ask me anything — I can route you to the right channel

Online

Ask me anything about iScript — bookings, billing, training, or your account.

Medical Emergency?

If this is a life-threatening emergency, call 10177 (SA emergency services) or 112 from a mobile immediately. Ellie can provide general guidance but cannot replace emergency services.